Business ProfileforC.A.R.S Protection Plus Inc

I purchased the vehicle on 6/20/2024 along with the extended warranty. On 6/22/2024 the sensor for the glove box failed and the glove box kept opening on its own repeatedly while driving the car. The sensor is covered as it is part of the electrical system. I contacted the dealership and took my car into check out the problem on 6/25/2024 and they told me I needed a new glovebox and sensor and it would be approximately $850.00 parts and labor. I told them I purchased the extended warranty, confirmation date of purchase 6/20/2024 and that the warranty company should cover the repair. They contacted the warranty company and at first the warranty company was questioning the dates as I had just purchased the car and they felt this was a pre-existing condition, which it was not. The car has been at the dealership since 6/25/2024 and they sent an adjuster to evaluate the problem on 7/3/2024 after two days of miscommunications. They are held my car hostage until this issue was decided upon, which I think was totally unfair. The repair is covered per the terms of the contract and they are dragging their feet and not following through. I want my car repaired under the terms of the contract. They told the service manager at Roth Cadillac that this was a pre-existing condition and there is no way to prove it was pre-existing. It did not occur when I test drove the car, it only happened after I owned the car for only two days. There is no way to prove it was a pre-existing condition within a reasonable doubt, therefore I want them to cover the cost of the repair or if I have to pay for it, to be reimbursed. I have been told it would cost $850.00 parts and labor to repair. I feel I am being discriminated against because the warranty was only two days old.