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Find a Location

Patel Brothers has 1 locations, listed below.

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    Business ProfileforPatel Brothers

    Grocery Store

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4145 William Penn Hwy, Monroeville, PA 15146
    BBB File Opened:
    4/12/2016

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/05/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    August 17, 2023 I told an employee "excuse me, I need some help." Her and the cashier took turns to scream at me "what do you want?" They were discussing the way I was dressed in a nasty way in Hindi. I was dressed in shorts. I am an ethnic Indian from the diaspora and I speak Hindi. Their customer service is atrocious. I had to wait and when she finally came she did not really help me find anything. When I got home and cut open the bags of spices that I bought I got no scent of spices. They seemed expired but when I checked the labels I noticed that they were not. This means that the spices that they sell are mixed with some kind of husk. I could not be sure until I cooked with the spices. I did this Sunday and I had to throw away the food because it tasted very husky. This proves that Patel Brothers is mixing their spices with more than 50% of husk. Not only is this robbery, but people who are unaware of how food cooked with Indian spices should smell and taste will eat it and get sick or poisoned. Patel Brothers is getting away with this because people in America do not know this. I am from Guyana and my ancestors came from India so I know the smell and taste of all the Indian spices. This is terrible and must be stopped.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau of Western Pennsylvania

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