Customer ReviewsforMoppert Brothers

!!!!!!PLEASE DO NOT USE THIS SHOP!!!!! *****UNSAFE AND HACK JOB REPAIR***** IF YOU have used this shop in the past PLEASE PLEASE PLEASE go have a post repair inspection!! YOU and YOUR family could be in danger!!!! They destroyed our 2022 Tesla with 4 failed repair attempts. They did not straighten the metal on our quarter panel properly. They packed it with body filler and tried to deliver our vehicle with the cracking filler under a horrible paint job. The quarter panel is now worse than it was when we brought it to them! The metal is so over stretched from their hack repair I fear for the safety of my family. I expressed this to them and they respond by trying to defraud the insurance company to pay for their horrible attempts at a repair!! My husband and I are in the collision industry with decades of experience. When Harry the owner called my husband he starts the conversation with “99% of people would have found that repair acceptable” like he is some how proud of his ability to rip off poor unsuspecting vehicle owners with his hack job repairs!!! THE QUARTER PANAL WAS STILL SUNKEN IN 2 INCHES!!!! He is insane if he actually believes this repair is acceptable for anyone!! This shop is absolutely disgraceful. They refuse to answer my emails in which I asked to see what they were charging the insurance company for. After the first failed repair we asked to see the vehicle mid repair so we could make sure they addressed any damage to the inner panel. They ignore these requests because they know they are wrong and trying to cheat us and pull the wool of our eyes like they have done countless times to others who don’t know better. Please heed this warning and go ANYWHERE but this shop or it’s sister shops!!!

Cynthia, While we welcome your feedback I think its important and fair to point out that your repair was never unsafe. The quarter panel was repaired according to proper OEM procedures. It is however fair to say you were not happy with the repair. To be certain you were satisfied with our workmanship, we called in our TESLA Repair Manager to look at the work done. After speaking with the Repair Manager and your husband it was determined that you would feel comfortable and safe if the quarter panel were replaced. We replaced the quarter panel. Harry Moppert Jr was in contact with your husband during the repair, none of your requests were ignored and at no time was it our intent to "cheat" you or "pull the wool over anyone's eyes". Our 47 year reputation of integrity and transparency in the collision industry is extremely important to us, that is exactly why we always work hard to ensure each customer is satisfied. Please let us know if you have any concerns in the future as our workmanship is guaranteed as long as you own the vehicle. Thank You.

Cynthia, While we welcome your feedback I think its important and fair to point out that your repair was never unsafe. The quarter panel was repaired according to proper OEM procedures. It is however fair to say you were not happy with the repair. To be certain you were satisfied with our workmanship, we called in our TESLA Repair Manager to look at the work done. After speaking with the Repair Manager and your husband it was determined that you would feel comfortable and safe if the quarter panel were replaced. We replaced the quarter panel. Harry Moppert Jr was in contact with your husband during the repair, none of your requests were ignored and at no time was it our intent to "cheat" you or "pull the wool over anyone's eyes". Our 47 year reputation of integrity and transparency in the collision industry is extremely important to us, that is exactly why we always work hard to ensure each customer is satisfied. Please let us know if you have any concerns in the future as our workmanship is guaranteed as long as you own the vehicle. Thank You. Read less