Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Poltrock Painting has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPoltrock Painting

    Residential Painter

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    108 Mosswood Road, Moscow, PA 18444-7756
    BBB File Opened:
    8/29/2022

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/31/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 3-31-2021 I contracted with Poltrock Painting to have the inside of my home painted as outlined in the contract attached. I received a 30% discount by agreeing to push the work off until the late fall/winter timeframe. Contract amount with discount is $5250. Rob P******* requested a down payment of $1450 which I gave him on the same day. On 8-21-2021 Rob P******* requested additional money for the purchase of supplies to be dropped off at my home. I gave an additional $1600 for a total of $3050 or 58% of the project as of 8-21. No supplies were dropped off at my home. After numerous delays, promises and excuses work began on 4-25-2022. On 5-10-2022 at the suggestion of Rob P******* we agreed to install wood boards to the living room ceiling instead of scraping and painting it. An agreement for an additional $4200 was made bringing the overall project total to $9450 and remaining project amount to $6400. I gave Rob P******* an additional $3400 on 5-10-2022 bringing the total paid to date to Poltrock Painting to $6450 or 68% of the project. The wood boards were installed several weeks later with no painting or additional work done in the interim. On 6-17-2022 while the boards were being worked on Rob P******* requested additional money which was denied. At this point rooms started were not completed and other rooms were never started at all. Poltrock Paintings last day worked in my home was 6-17-2022. Rob P******* continued to make numerous attempts to collect additional money to complete the project. I have attempted several times via email to rectify this situation with Poltrock Painting requesting a refund of $2845.38 for work not completed and credits not received. My latest email sent on 8-19-2021 was ignored by Rob P*******. I am seeking a refund for the amount noted above and am including files of our agreements and a file providing timelines and details of the refund I am requesting. Thank you.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.