Customer ReviewsforBlaise Alexander Family Dealerships

Purchased a used vehicle from Blaise Alexander of Greencastle 2 years ago. Purchasing the vehicle was a smooth experience. However, here we are 2 years later, with a vehicle that has a blown engine. Not much we can do now since they recently sold this dealership. Yes, I understand we purchased a used vehicle. But, you would think it would last longer than 2 years. Now I understand why they sell so many cars! Selling junk to people that trust them. Never again will I purchase from them or recommend them! Shame on you Blaise!

They stymie competition on Cars.com by offering the highest values. Since they artificially inflate offer values, they are all you get directed to on Cars.com. You only get one offer - Their.But they offers are unfair business practices and it is a ************* scam. They do not intend to come close to honoring their instant offer. In my case, the offer was reduced from $ 5900 to $ 3425. Almost half. And I drove 2 cars, 97 miles each way. Avoid at all costs.UNFAIR BUSINESS PRACTICES - UNFAIR COMPETITION - BAIT - N - SWITCH.

Found a truck I was interested in at this dealership that clearly had vehicle was a certified gm vehicle in the add I have screenshots of the add sting this fact went to dealership bought the vehicle then was told vehicle was not certified gm.I called several times and the manager basically told me they don't certify vehicles at that location and there was nothing he could do.tjen why was the vehicle advertised as a certified gm vehicle.that was one of the main reasons I purchased the vehicle from this dealer .

I bought a 2014 Dodge Ram 1500, within 2 weeks I called 7 times trying to get assistance with repairs. There's a bad leak somewhere, back seats get wet, ABS are on, calipers are grinding, and NO ONE wants to address these issues. We get the run around every single time we call, Blaise says their call us back, BUT NEVER DOES! Customer service is horrendous, the one lady actually hung the phone up, after I was explaining the situation. Very very rude.! We ask repeatedly to talk to managers, but theirs no one available, or they tell us again someone will call but NEVER DO! The salesman who sold us the truck lied, and ignores our calls. He claims that Blaise does this inspection for all used vehicles that that go thru this point check list, haha. THEY DONT!!!!. If they did what I was told, then they would SEE AND NOTICE, WETNESS IN BACK SEAT CALIPERS GRINDING. It's absolutely RIDICULOUS, NEVER EVER WILL BUY ANYTHING THROUGH BLAISE AGAIN!!!!!×

I bought a vehicle from Blaise Alexander Jeep in Mansfield and in 5 1/2 months the motor went. they had me fill out papers twice because they didn't wait for other banks to send offers in and then rushed them through paperwork. I dont remember them offering an extended warrenty even though they say they did. Then the salesman showed frustration when asked questions about the vehicle or what he told me to sign. Took it back several times after a week and they tried charging me for the parts that were under warrenty. I had to argue for then to look it up and not charge for what should be covered. Then 2 weeks after the warrenty goes the shift linkage went in the transmission. Then 2 months after the warrenty ended it had more issues. Changed coil packs and spark cause that's what it said was wrong when I ran the check engine light codes. So I took it back to the dealer and they tell me $99 to diagnose the issue. then they say $500 more for a deep diagnostic. I called to find out the results and then they tell me the motor needs replaced and the new diagnostic fee is $1700. And it will be around 8 to 9 grand to replace the motor in a vehicle they sold me less then 5 1/2 months ago. The district manager said they would try to work with me and try to get things dropped in price some. But the only discount they offered was 120 for labor instead of 160. And when asked what they would give just to take the car back they said it wouldnt be plausible to trade in due to the value of it. Feels like I was lied to on more then one occasion with them. to the point I even wonder if they did a full diagnostic before selling this vehicle. I have gone with my sister to dealerahips to purchase vehicles and this is by far the WORST. You spend $17,000 on a car all to have it go in 5 1/2 months and end up being useless. I could have paid less at a junkyard for a car to just sit in my driveway. The point of buying from a dealership is to purchase a reliable car. Not scrap metal.

The guys at the lewisburgh location are a bunch of scam artest. Changing the price of vehicle after agreeing on price. I would not recommend doing any type of business with them.

I, much like other reviewers, find my first and last experience with the Mansfield agency tainted with manufactured problems with my tradein and overall dishonesty. The negotiations continued with a very respectful gentleman, Hunter, which culminated in an agreement of terms by telephone ( I live an hour and a half away) shortly before 8pm on Friday, January 19. On this date, January 20, at 11:13 I received a call from Hunter with the news that the negotiated agreement was determined to be invalid by an unknown employee and that the vehicle for which I negotiated in good faith had been sold to a different customer this morning. Except for Hunter, my opinion is that this team lacks integrity. Don't waste your time with group.

BUYER BEWARE !!! This Dealer E-Mailed me a Quoted Price, And Then INCREASED the E-Mail QUOTED PRICE BY $8000.00 ( $3000 on a "misquoted" Trade-In, and $5000 on a "NEVER OFFERED" DOWN PAYMENT !!! ), all occurring AFTER I drove over an hour each way to purchase a 2021 White RAM POWER WAGON from their lot. To Boot: While There, They Stole My Custom RAM License Plate Trim Plate, from what was to be my trade-in, and Replaced It with one of those CHEAP BLACK PLASTIC Alexander Advertising Trim Plates !!! BUYER BEWARE !!!