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Find a Location

Premier Glass & Vape has 1 locations, listed below.

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    Business ProfileforPremier Glass & Vape

    Electronic Cigarettes

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3700 Old William Penn Hwy, Murrysville, PA 15668
    BBB File Opened:
    11/22/2019
    Business Management
    • Mr. Ryan Zieler, Owner
    Contact Information

    Principal

    • Mr. Ryan Zieler, Owner

    Customer Contact

    • Mr. Ryan Zieler, Owner

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    Most Recent Customer Review

    Terry P

    1 star

    04/05/2024

    I purchased a vape pen at Premier Glass and Vape in Murrysville which was made by a company called YoCan based in China - the 2nd time I attempted to use it, it malfunctioned & when I went back to Premier Glass They said that all sales were final and I would have to go through the warranty which I attempted to do for 4 weeks only to be referred to a different warranty, who replied to my email by telling me that it was blocked and they could not receive it! I paid $60 for this vaporizer and someone is going to replace the malfunctioning mouthpiece because it is under warranty. I went to the actual store again yesterday to see if they could try and send an email to the warranty company located in China so that I can obtain the mouthpiece that I need and as I was standing there another customer came in, looked at the vaporizer in the box and commented to the owner that the Vaporizer was "a piece of crap" which only spurred the owner **** to defend himself further about how no one has ever had a problem with it. Clearly people have, he selling a product that does not have a legitimate warranty attached to it, he refuses to back his product up and is putting his customers in a position to make a purchase that is set up for failure and no way to get their money reimbursed or get warranty coverage for the product. THIS TYPE OF BUSINESS IS DECEITFUL AND UNETHICAL! Instead of helping me and putting me in touch with someone where I can get the part that I need, He had the local police call me and tell me that I am not allowed back in his store or I will be trespassing! This is the type of business that **** from Premier glass and vape in Murrysville, PA runs... The type of business that sells products that do not have valid warranties and he refuses to help his customer after the sale of anything goes wrong. This is a man who yells at women and is abusive to his customers! Go anywhere else to purchase your product rather than support and unethical ignorant person like ****!

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