ComplaintsforGould Family & Sports Dentistry
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/06/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
In 05/18/2023 i went to the dentist for aski g about doing bridge teeth, the office manager told me that my insurance would cover 80/100 and i would pay the 20/100, aftter 4 sessions of fixing my teeth, i finished my payment, everything was alright, a 6 weeks later i got a call from the dentist office saying that the insurance denied the bill and i have to pay 5009$, i told her that it was not my fault as i trusted you. Becsuae english is not my first langauge, i thought she helped for the estimation, but i felt thw dentist office betrayed me, now, im low income class person, i have school loan and working do hard to fix my credit. If the detist had told me the full price i would not even to think about fixing my teeth, but that's a fraud. I need your help to get rid if this nightmare,
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
1902 Bridge St
New Cumberland, PA 17070-1127
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:30 AM - 5:00 PM |
---|---|
TTuesday | 7:00 AM - 4:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 7:00 AM - 12:00 PM |
FFriday | Closed |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.