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Shop the word has 1 locations, listed below.

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    Business ProfileforShop the word

    Religious Goods

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1030 Hunt Valley Cr., New Kensington, PA 15068
    BBB File Opened:
    4/20/2021

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I ordered a Bible. I returned the Bible at my cost for shipping along with a tracking number. The Bible arrived to the shipper and they will not issue a credit return to my card. They have stated it “may take up to 3 weeks depending on when it is received back to the warehouse” even though the item was returned to the same address it was sent from with exception to the words “return dept.” Return directions were followed accordingly. After numerous emails, nothing has been resolved and there is no indication that it will be resolved any time soon. I’m going to have to dispute the charge with my card issuer.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Gwenetta G

    2 stars

    09/13/2021

    I placed two orders. One for a paperback copy of the contemporary version of Bible. This order was received by my aunt on September 9, 2021,Thursday in *******, ********. The second order was for two hardcover copies of the contemporary version of the Bible, to be deleting my residence (**********************************************************************) I have emailed the company to ask for the status of the second order and they have referred me the delivery of the first order. I cannot find a telephone number to speak with the company.

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