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Find a Location

Keep Shooting has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Keep Shooting

      214 W Golden Ln New Oxford, PA 17350-1310

    • Keep Shooting

      5335 Wisconsin Ave NW Washington, DC 20015-2030

    Business ProfileforKeep Shooting

    Gun Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Keep Shooting has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Keep Shooting

        214 W Golden Ln New Oxford, PA 17350-1310

      • Keep Shooting

        5335 Wisconsin Ave NW Washington, DC 20015-2030

      Location of This Business
      214 W Golden Ln, New Oxford, PA 17350-1310
      BBB File Opened:
      12/6/2006
      Years in Business:
      21
      Business Started:
      10/1/2002
      Business Started Locally:
      10/1/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 8-52-xxx-xx-xx-00632 for this business, issued by Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)-Federal

      These agencies may include:

      Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)-Federal

      99 New York Avenue, NE, Room 5S144

      Washington DC 20226

      (800) 800-3855

      http://www.atf.gov

      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Keepshooting.com
      • United Defense, LLC
      Business Management
      • Mr. Brian Platt, Owner
      • Ms. Doris Malloy, Office Manager
      • Mr. Corey Howard, Manager
      Contact Information

      Principal

      • Mr. Brian Platt, Owner
      • Mr. Corey Howard, Manager

      Customer Contact

      • Mr. Brian Platt, Owner
      • Ms. Doris Malloy, Office Manager
      • Mr. Corey Howard, Manager
      Additional Contact Information

      Fax Numbers

      • (301) 645-3684
        Primary Fax

      Phone Numbers

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/07/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      I placed my order August30 ,2022 the knife cost 30 dollars and 90 cents,they took my money right away,never sent order confirmation,I have sent several emails either give me knife or give me my money right now I am pretty ****** ,I buy a lot of stuff on line never dealt with customer service like this

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michael S

      1 star

      07/12/2024

      I ordered 10 round magazines for an m14 s rifle in 308. I live in **. where thats the maximum you can own. The mags didnt fit the gun so I tried contacting by phone several times leaving messages to get a return label. Not once did I get a call back. So I called credit card company and had them start a non payment to keep shooting. In response to the action taken they sent a letter stating that I tried to get them to send me 20 round mags in place of the 10 round mags and stated I was trying to steal the mags I had. All the phone calls I made were for one minute or less. Every call was voice mail and a message to call me back no discussion about different mags. I sent mags back and havent received any reimbursement. Ive called twice and havent heard back from Keep Shooting. They have unscrupulous people working for them willing to slander a customer. Be aware!!!

      Keep Shooting Response

      07/15/2024

      This customer filed a charge back for his order. Part of our response to the bank is to provide all information on the transaction, including call records when claims of no contact are made to banks. This customer stated that he "never spoke to anyone" and that we did not respond to emails. After he was informed we received the charge back he immediately replied to the email. In addition to this, we have an easy-to-use contact-us form on our website which is used hundreds of times a month. Once his bank showed him call records that we submitted, the story now changes....funny how that works!His order has been refunded in full after he sent back the magazines.

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

      BBB Reports On

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