ComplaintsforLenner's Handyman Services
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Work started 3/23 with a $3,000 down payment given to start the job. Also be advised i provided all materials for the job, this was a labor only job. Contractor only worked for 4-5 Hours, and didn't show up to work everyday. I just asked for him to have better communication so i would know when he was coming and not coming, but no change. Contractor asked for additional funds $800, i provided the contractor $1,000 on 3/31. After every installment payment contractor wouldn't show the next 1-2 days. Contractor stated we reached the half way point, could we get the additional $500.00 i provided $600 on 4/12 and contractor failed to provide written documentation of 3rd installment for a total of 4,600. Contractor didn't show for 3 days, i reached out to contractor and he stated, he thought i should find another contractor to finish the work this was on 4/18. Per estimate contractor stated work would be conducted and take roughly 3-4 weeks. We are on the start of week 5 and he states he is half way through. Looking for contractor to finish the job, or provided a billing adjustment. I also have another contractor coming in, stating that the electrical is not up to code, and should be corrected, and i can provide bill of service for this correction, due to fire hazard or risk of arcing in the outlets or wall mounts. I find this very unprofessional as i was just inquiring about his whereabouts and he comes of stand offish and states good luck with future endeavors. Contractor also left all trash and waste that he agreed to dispose of at completion of the job. Contractor was also given old doors from the property, would like doors returned if he isn't going to complete the job, and make it right.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.