At-a-glance
Overview
A service contract is a promise to perform (or pay for) certain repairs or services. Sometimes called an "extended warranty," a service contract is not a warranty as defined by federal law. A service contract may be arranged at any time and always costs extra; a warranty comes with a new car and is included in the original price.
The separate and additional cost distinguishes a service contract from a warranty.
Business Details
- Location of This Business
- PO Box 278, Orwigsburg, PA 17961-0278
- BBB File Opened:
- 8/3/1995
- Years in Business:
- 32
- Business Started:
- 1/29/1992
- Business Started Locally:
- 1/31/1992
- Business Incorporated:
- 1/31/1992
- Accredited Since:
- 9/25/1995
- Type of Entity:
- Corporation
- Alternate Business Name
- Preferred Warranties, Inc.
- Business Management
- Ms. Cathy Strouse, Human Resources Manager
- Ms. Kim Krammes, Executive Assistant
- Miss Colleen Jones, Claims Manager
- Contact Information
Principal
- Ms. Kim Krammes, Executive Assistant
- Miss Colleen Jones, Claims Manager
Customer Contact
- Ms. Cathy Strouse, Human Resources Manager
- Ms. Kim Krammes, Executive Assistant
- Miss Colleen Jones, Claims Manager
- Additional Contact Information
Fax Numbers
- (800) 309-8334Other Fax
Phone Numbers
- (800) 334-4841Other Phone
- (800) 309-8334
Customer Complaints
31 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/24/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
33 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Karen T
02/27/2024
Preferred Warranties Inc Response
02/28/2024
Customer Response
03/19/2024
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