Business ProfileforSculps Hill Good Furniture

On March 5, 2022 I purchased an unfinished 6' x 4' pine bookcase from Sculps Hill Furniture. The bookcase was upstairs on the property and only needed to be stained and delivered. The owner, Marc, indicated it could be possibly done by the end of March. He would deliver for free as I live very close to the shop. (verbally stated.) I paid in FULL $795 in good faith, but would have to pay for the staining about $150 or so. I have the photocopy of what was to be done and color of stain. As follow up I've tried stopping by during business hours, calling his business and cell #s from his business card and have sent 2 e-mails. The shop phone is usually full and can not receive voicemails. I was able to leave 2 separate voicemails from his cell phone on July 17th and July 25th. No response. I had stopped at one point in spring to give him a small drawer from my roll top desk to match the stain as close as possible. On either a follow up visit/phone call he told me he couldn't find the small drawer maybe the guy who stains furniture would have it. Sometimes when I've randomly stopped by the shop when he is supposed to have business hours, he is not there or other people are waiting for him to supposedly show up. There is NO indication on his ** page or a website that there is currently a reason that he is not at his shop and doing business. There were some comments on his ** page that indicated that this avoiding/non communication of purchase status is happening to other people as well. At this point I either want **a refund of my purchase OR the finished product and my little desk drawer returned. While I am understanding, to a point if there are some unexpected circumstances, the lack of professionalism to at least call and explain why the delay is problematic. I am rightfully frustrated and running out of patience. I have been cordial in my verbal or written communications. I want a resolution to move forward.