Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Zito Media has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Zito Media

      102 S Main St Oswayo, PA 16915-1304

    • Zito Media

      1100 4th St Graham, TX 76450-3210

    • Zito Media

      314 S Michael St Saint Marys, PA 15857-1741

    • Zito Media

      55 Pearl St Port Allegany, PA 16743-1130

    • Zito Media

      PO Box 269 Coudersport, PA 16915-0269

    Business ProfileforZito Media

    Cable TVs
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 255 Customer Reviews

    Customer Complaints

    712 complaints closed in last 3 years

    196 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Zito Media is a telecommunications company that provides Cable TV, High-Speed Internet, and Digital Phone Services

    Products & Services

    Internet Service, Digital Cable TV, Digital Phone Service

    Business Details

    This is a multi-location business.

    Find a Location

    Zito Media has 22 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Zito Media

        102 S Main St Oswayo, PA 16915-1304

      • Zito Media

        1100 4th St Graham, TX 76450-3210

      • Zito Media

        314 S Michael St Saint Marys, PA 15857-1741

      • Zito Media

        55 Pearl St Port Allegany, PA 16743-1130

      • Zito Media

        PO Box 269 Coudersport, PA 16915-0269

      Location of This Business
      102 S Main St, Oswayo, PA 16915-1304
      BBB File Opened:
      9/2/2008
      Years in Business:
      18
      Business Started:
      1/1/2006
      Business Started Locally:
      1/1/2006
      Type of Entity:
      Partnership
      Business Management
      • Mr. Cody Bachand, Vice President of Operations
      Contact Information

      Principal

      • Mr. Cody Bachand, Vice President of Operations

      Customer Contact

      • Mr. Cody Bachand, Vice President of Operations
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      712 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      255 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Johnny B

      1 star

      09/03/2024

      I installed 6 weeks ago and although my download speeds are good, my upload speeds are usually around .05 Mbps.A ticket was opened to review and repair the issue 6 weeks ago and...nothing has been done.I read here: ************************************************************************************************************************************ the nature of the tech problem and why it isn't getting solved."Ex Zito Media employee here, yes they buy old cable systems and say they are going to fix them but the uppers wont let the employees fix what needs to be fix, instead they had us patch and fix what we could because they did not want to spend the money on what needed to be replaced, furthermore they have the most horrible training in any company and had to figure 90% of everything i learned, so yes some of the service techs dont understand what they are doing unfortunately. But yes Zito media ***** in many ways and honestly i would encourage EVERYONE to complain to the BBB and the *** and anyone that they can to or nothing will get done. But there is a manager that needs to go (****) he is the one who doesnt get what the service techs AND maintenance techs needs but decides to spend that money on him and what his fellow managers need or want. But honestly complain as much as possible."So, despite their promises of a gig down and 25 Mbps up, they can't deliver due to bad infrastructure they won't ****** NOT USE ****.

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.