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ComplaintsforStyle-Rite Industries
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Complaint Details
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Initial Complaint
01/20/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I purchased Aluminum railing from this company in 1998 when building our house. My house has a wrap around porch, so this is a lot of railing. I went with this company for 2 reasons, Lifetime warranty and zero maintenance. I could have saved a lot of money and went with wood, but did not want the maintenance. The powder coated paint is coming off of the railing and all connectors have lost paint also. They have replaced connectors before. I have contacted them letting them know of these issues and have sent pictures, but they say its not under warranty any more. The below warranty and information is below on my railings from there website. Aluminum vs. Vinyl Handrails Aluminum Rails Painted with a powder-coated finish in: White Wicker Bronze Black Clay Almond Great for residential and even passes code for commercial use Made from heavy-gauge aluminum and designed for safety Perfect for all swimming pool enclosures Excellent for adding strength, security, and beauty to any commercial buildings and ramps Give a tasteful look to your patio or porch Lifetime warranty on finish and structure Low maintenance Style Rites railing is a contractor's favorite for installation due to its quick set up and flexibility in that the railing can be used for straight porches or going downstairs.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.