Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

The Bus Depot has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThe Bus Depot

    New Auto Parts

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4801 Gravel Pike, Perkiomenville, PA 18074-9312
    BBB File Opened:
    2/13/2002
    Business Management
    • Mr. Ron Salmon, President
    Contact Information

    Principal

    • Mr. Ron Salmon, President

    Customer Contact

    • Mr. Ron Salmon, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/02/2022

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I ordered parts from the bus depot and they drop shipped half my order, which was not noted in the product listing. The half that was drop shipped arrived in 1 week without any notice of the order being in two shipments. I called the company to assure that my order was fully processed. They informed me of half being drop shipped and said the other half was on the way and gave me the tracking. Tracking showed the package being delayed with no tracking updates. After waiting another week for the other parts with no tracking updates I called the company and asked if I could return them when/if they did arrive as I was going to order elsewhere. They said I would pay $10 re-stock fee. I asked if they parts didn't show up for over a month if they would still charge this and the answer was "yes". I ended up ordering the parts else where and they arrived from that company in 2 days. Finally 3 weeks after ordering a package arrived from the bus depot, the box was in a USPS bag and with a lost item note, the box was smashed flat and contained nothing. I emailed photos of the box and the USPS letter instructing the sender to inquire with USPS for reimbursement. In the email I asked bus depot to please just refund my cost of the parts that were missing and the associated shipping costs. Bus depot responded that they would be unable to refund any shipping charges and that I would have to wait to see if USPS refunded them first before I saw any refund. I don't see how I am responsible for these shipping costs as I never received anything, in addition, this issue is now between the bus depot and USPS. I don't feel like I should have any involvement from this point on. I would like for them to refund my shipping charges and price of parts not received. Bus depot has another address: ** * *** **, East Greenville, PA *****
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.