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Find a Location

Jeffrey A. Miller Catering has 1 locations, listed below.

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    Business ProfileforJeffrey A. Miller Catering

    Caterer

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1530 Locust St, Phila, PA 19102-4415
    BBB File Opened:
    8/7/1998
    Alternate Business Name
    • Jeffrey Miller Catering
    Business Management
    • Mr. Jeff Miller, President/Founder
    Contact Information

    Principal

    • Mr. Jeff Miller, President/Founder

    Customer Contact

    • Mr. Jeff Miller, President/Founder
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/28/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    -Date of transaction: 12/1/21 -Amount of money paid to the business: $6,000 -The business was to be the venue and caterer for our wedding on 9/3/22.-The nature of this dispute is that we were invited to the food tasting on 1/30/22, and we were very disappointed with a) the quality of the food, b) the execution of the event, and c) the lack of professionalism in our interactions with the venue---we decided that this was not where we could have our wedding, we could not have family flying in from overseas for this, and we therefore canceled the contract on 2/18/22---more than 6 months before the event date. We also did not realize how little was included in the price per person because the focus on selling the venue was more on the VARIETY of foods that COULD be made, not what was actually included in the package that we were paying for---a classic "bait and switch" scenario. Once we realized that at $213/per person, our contract included was only 1 cocktail station during cocktail hour, and only 1 dessert station for dessert--we really felt a bit deceived. What wedding in NJ ever has one cocktail station at cocktail hour? What wedding in NJ only has one dessert station? In order to make this event look regular (not excessive, but regular), we would have to supplement by paying per person per each additional station---which once we calculated the cost, would be about $300/per person! Not for the quality we experienced at the food tasting, and not with a company that couldn't spell the bride's email correct on multiple occasions, therefore I wasn't receiving their communications. This level of service is not what I would expect from a venue hosting my wedding, and most definitely not when we are forecasted to spend a minimum of $46,275 with the most basic of options. When we contacted them about having our questions answered, it took 4 business days to secure an appointment, which wasn't even confirmed until the day of the meeting.-Attached is the contract.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Anna C

    5 stars

    05/22/2024

    JAM Catering is incredible to work with. My fianc and I are getting married at the *************** and **** sold us within 3 minutes of the tour. We then went to a tasting at ******** and were impressed by the level of options for each course- there really is something for everyone and they make you feel so welcomed and individualized! I would recommend them to anyone getting married in the ******************** area.Our favorites included the Tomahawk Steak Cutting Station, The Yuzu Chicken, and the ************************* cake!

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