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ComplaintsforOtherworld Philadelphia
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/05/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
My phone number is listed on Other World Phila ****** search as their contact telephone number. I need my phone number removed. I am listed as owner on this website as well. I need my name removed because I am not the owner. I did not give permission to use my phone number or name to be published. Can you help?Business response
08/09/2023
Hello,
This individual is not a customer of our company. We are not sure how their name or phone number was added to the ****** Listing but it was not done by anyone on our team. We just gained access to this ****** Listing yesterday, August 8th, and have since removed any mention of this individual's name and/or phone number. Please see attached screenshots as confirmation of this.
Please let me know if you need anything further from us.
***************************
Manager of Customer Service and Ticketing at Otherworld Philadelphia
Customer response
08/10/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***********************
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2500 Grant Ave # 1
Philadelphia, PA 19114-2201
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.