Business ProfileforMadison Apartment Group

I lived in a different unit (****) in one of Madison's apartment complexes for 4 years under a different management team. I never had any issues at unit ****. However, after I moved to new unit ****, for almost a year, I did not have a working dryer. At that time, the entire management team changed. My maintenance requests were marked as completed without any work done. Other residents also complained about non-working dryers, heating, and so many others because the entire complex has deteriorated progressively. Many residents agree the new office team likes to fight and harass residents. So to help other residents, I emailed the corporate. Instead of getting better, things got worse. The harassment escalated. The new team retaliated and created abundant untruthful stories about me to the corporate. The issues with dryers and others things continued and additionally they escalated their harassment. Once, they forced entry to my unit violating my privacy. The lease clearly said that they are not allowed to get into residents' units without approval. That was the last strand for me, so I decided to move out. Besides the buildings have run down, the common areas are filthy with trash everywhere, and the pool is infected with bees and frogs sometimes. Before I moved out, I requested a pre-move-out inspection when I still have a valid lease so I could fix things they want me to fix before the final inspection. During that inspection, the team said that everything has been taken care of and was fine. I was under the impression that everything was perfect and there is no more work I need to do before my lease ends. However, they did the final inspection without me, took some pictures that look falsified, and charged me over $1200 for damages that were not there during the previous inspection. They deceived me by telling me that everything was okay just to charge me later. This is a clear theft by deception. It is totally unethical, against the law, and unacceptable.