Business ProfileforDelta Auto Protect
Current Alerts For This Business
Additional business information
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.
On February 13, 2020 the Pennsylvania Office of the Attorney General (PAAG) filed a civil lawsuit against extended automobile warranty company Delta Auto Protect and its owner Charles Seruya to get money back for consumers and repair shops. The lawsuit alleges the company advertises and sells vehicle service and repair contracts to thousands of consumers in multiple states but refuses to honor the contracts it sells and, after accepting payment from consumers, refuses to cover the necessary repairs promised under contract. PAAG seeks restitution for those consumers and repair shops that were victimized by the company. Anyone who believes they were victimized is urged to file a complaint with the PAAG by either calling the Consumer Protection Hotline at 1-800-441-2555 or emailing [email protected]. For more information click here.
At-a-glance
Business Details
This is a multi-location business.
- Location of This Business
- 1800 John F Kennedy Blvd Ste 300, Philadelphia, PA 19103-7402
- BBB File Opened:
- 1/16/2015
- Years in Business:
- 9
- Business Started:
- 10/2/2014
- Business Incorporated:
- 9/24/2014
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Ms. Judy Ramirez, Customer Relations Manager
- Contact Information
Customer Contact
- Ms. Judy Ramirez, Customer Relations Manager
- Additional Contact Information
Fax Numbers
- (844) 643-4900Primary Fax
Phone Numbers
- (215) 600-3698Other Phone
Email Addresses
- Complaint
- Sales
- (844) 643-4900
Customer Complaints
42 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Greg N
08/12/2022
Local BBB
BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.