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Find a Location

The Beauty Institute | Schwarzkopf Professional has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Beauty Institute | Schwarzkopf Professional

      9902 Roosevelt Blvd Philadelphia, PA 19115-1705

    • The Beauty Institute | Schwarzkopf Professional

      344 Stroud Mall Rd Stroudsburg, PA 18360-1276

    • The Beauty Institute | Schwarzkopf Professional

      1921 Union Blvd Allentown, PA 18109-1629

    • The Beauty Institute | Schwarzkopf Professional

      50 E Butler Ave Ambler, PA 19002-4538

    Business ProfileforThe Beauty Institute | Schwarzkopf Professional

    Beauty School
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The Beauty Institute offers beauty education programs in partnership with Schwarzkopf Professional. Their beauty school offers programs including Cosmetology, Esthetics, Nail Technician Training, and Teacher Training. 

    Products & Services

    Hair Products

    Business Details

    This is a multi-location business.

    Find a Location

    The Beauty Institute | Schwarzkopf Professional has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Beauty Institute | Schwarzkopf Professional

        9902 Roosevelt Blvd Philadelphia, PA 19115-1705

      • The Beauty Institute | Schwarzkopf Professional

        344 Stroud Mall Rd Stroudsburg, PA 18360-1276

      • The Beauty Institute | Schwarzkopf Professional

        1921 Union Blvd Allentown, PA 18109-1629

      • The Beauty Institute | Schwarzkopf Professional

        50 E Butler Ave Ambler, PA 19002-4538

      Location of This Business
      9902 Roosevelt Blvd, Philadelphia, PA 19115-1705
      BBB File Opened:
      6/7/2001
      Years in Business:
      42
      Business Started:
      4/12/1982
      Business Incorporated:
      3/10/2003
      Type of Entity:
      Corporation
      Business Management
      • Mr. Truc Do, Owner
      • Mrs. Liza Agbunag, Manager
      Contact Information

      Principal

      • Mr. Truc Do, Owner
      Additional Contact Information

      Fax Numbers

      • (215) 643-5088
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/20/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I attended this school for three weeks. Within the three weeks I had classes cancelled on me due to short staff, I have had to sit in class without a teacher for four hours and learned absolutely nothing. I requested me transcripts so that I could receive better education elsewhere and I was told I have an outstanding balance of 6k. When I was in school, they stated my bag could not come home with me and that the pell grant did not start paying yet; however, when I asked to transfer, they stated it was a drop process and they had to give the pell grant back. They signed me up with poor communication and not forewarning me about how they were understaffed and how I would not be getting the correct education. They also did not document my hours completely due to them cancelling my classes both on campus and online. I feel as though I should be reimbursed due to everything I had to go through and having to transfer within literally three weeks.

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rebecca Y

      1 star

      04/18/2024

      I have the same complaint as everyone else (Ambler campus). My daughter paid tuition in full. She still has not taken her boards. All she needs is them to release an affidavit. It's been 2 years almost since graduating. We have sent numerous emails, one gets answered then they change directors (every other day). This is very disheartening and ridiculous. She is trying to have a future and they just will not let that happen. Something needs to be done about this school.

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