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Find a Location

Prestige Concrete Contractors has 1 locations, listed below.

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    Business ProfileforPrestige Concrete Contractors

    Concrete

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    5635 Tulip St, Philadelphia, PA 19124-1626
    BBB File Opened:
    9/23/2021
    Years in Business:
    3
    Business Started:
    5/27/2021
    Business Started Locally:
    5/27/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA168632 for this business, issued by Office of the Attorney General-PA

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Manuel Morales, Owner
    Contact Information

    Principal

    • Mr. Manuel Morales, Owner

    Customer Contact

    • Mr. Manuel Morales, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I hired Prestige Concrete Contractors to take down and replace a retaining wall on my property. They began the job on 5/16/2023 on 5/18/2023 the wall was completed with the exception of some missing caps. I gave a final payment of $10,000.00 on 5/18/2023 in good faith that the caps would be put on the wall the next week. I was also told they would put some soil and seed in areas where grass was missing. I paid a total of $13,500 for the entire project. On 5/26/2023 I received an email stating they should receive the caps that day and a crew would be out to complete the project. I noticed one of the blocks was chipped and sent the owner pics. Someone came out on 6/3/2023 and placed one of the caps. He stated he didn't have the block and he bought the wrong caps he would return the next week. The next week, no one showed up. I call the office daily and have sent several emails. Someone was supposed to come on 6/10/2023, they didn't show. Then I was told they were coming 6/12/2023, they didn't. It rained on 6/12/2023 and dirt slid down onto the sidewalk, I emailed pics on 6/13/2023 and was told the owner was coming that day to go over everything and make it right. Again, no show, no call. Prior to receiving full payment, they showed up and did what they said they were going to do. After receiving full payment, there is no urgency. I just want them to correct issues and finish the job.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Peggy C

    2 stars

    08/22/2023

    The company had problems meeting the deadlines that they established, and I had to continually call them to get them to show up, do the work, and return for the clean-up.

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