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Find a Location

Credit Medics has 1 locations, listed below.

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    Business ProfileforCredit Medics

    Credit Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Philadelphia, PA 19111-3904
    BBB File Opened:
    11/2/2019

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    06/04/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    ******* is nice but she cannot guantee you that her method works. I worked with **** and he is super nive and helpful. However, they apparently do not have enough resources. I paid $1,500 for the 1-on-1 and she literally gave me textbook information. And when I say text book, I mean ******* information. I already knew and implemented the things she was teaching way before I knew her. So I was good in that area. I just thought she’d provide a little more services in the business area for that price. She also encourages customers to get one of her secured credit cards, which once again benefits her. But I didn’t mind that because I thought I was going to walk away in victory. But, no. The business side was bs because she really don’t have resources for business moves. If she does, she didn’t disclose it for that $1,500 I paid. Moving forward, I went to Credit Medics to get ONLY 2 NEGATIVE ITEMS REMOVED! Those items are still there. They didn’t offer to try and remove other things to compensate for the services that are incomplete. I’m at my closing date and I just gave Credit Medics a whole $1,500 for absolutely nothing. She literally removed nothing from my credit. I think she is only capable of doing light work. I don’t think she can do more than that. However, I feel like with that type of payment, she should refund me the $1,500 or offer to fix other things. I don’t know how she does business but this is not it. I was warned about her but I’m always fighting to not judge people by rumors but by my own experience. I had mine and I’m not happy at all about the company.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    John M

    1 star

    04/16/2023

    Beware this is the same company at 7402 front st. Cheltenham pa 19012 same phone number and website. I had a lot to say before reading all the reviews. Me and my wife was also a victim lies and poor communication and service. I initially paid upfront $359 for me and my wife (GET THE ROlling) with credit medics. I said rolling because we still have to signature a contract then send them over the needed documents in order to preform the service…credit medics do not dispute open accounts okay well I can not use this company. This consultation call was on a Friday 5:pm. I was told Monday 9:am that they (Kendra) had already sent out both of our dispute. Wow/How did she do that when we never sent her anything or signed anything. I just place payment card on file. When fronted with this fact I was refunded $159.00 the $50 consultation fee became a $100. I actually feel lucky to have lost $200 now rather then waste 6-8 months which more important than the money. I wish I would’ve saw these reviews first.

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