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ComplaintsforAffordable Dentures
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Complaint Details
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Initial Complaint
07/25/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Date of dental services Sept 23,2022. Services were rendered I paid in for $2045.00, made claim with Met Life dental claim #************, Met Life in return sent $403,20 electronic check that was due to me. Check was delivered on Jan 26,2023 and not cashed as of yet Have been going back and forth with Met Life, supervisor ************************* fax ************** since Jan and to no availCustomer response
08/28/2023
Went personally to Affordable Denture on 7/28/23 and they faxed Met Life info that wass required, they said they would issue check in the amount of $403.20,will received in ten business days, STILL WAITINGInitial Complaint
06/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I went to Affordable Dentures & Implants wanting to get implants, I need to get Cardiac Clearance because I have cardiac stents. I needed to get a Stress test done before I see the Doctor and then he will give me clearance which takes a couple of weeks. Affordable Dentures & Implants took 5,000 dollars out of my bank when I signed paperwork for 250.00 per month once I have the work done. Isn't that stealing? I've had no work done, how can they just take me money.Business response
06/27/2023
Good Morning
I've asked for the cardiologist information so Dr.********* can complete the proper medical consultation form to be able to communicate to providers for his care. NO information has been given.
A refund of ($3386.00) is approved. His teeth are completed, the office has invested time, material, scheduled time, and clinical expertise.
All financing has been completed through ********* and all payment methods completed through ********* by the patient.
Please see attached documents for support.
Best,
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Contact Information
Customer Complaints Summary
11 total complaints in the last 3 years.
7 complaints closed in the last 12 months.