ComplaintsforBeverly Ann & Ray Fernandez
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Complaint Details
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Initial Complaint
05/15/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
I have seen multiple posts and reviews about this breeder. I have had wanted another pug for awhile. So, I had message her. She had message me back. Ask me multiple questions why and what I was looking for. I had informed her that I was looking for a female pug . She informed me that the cost was 750.00. It was not unreasonable of price. I had ***** her the deposit of 300.00 to a ******* ******* ( ***********. Then she had asked to sent next 200.00 to a ********** ****** ( ***************@*****.com). It was okay until I started questioning about receiving the puppy and when would I get her. Also, she informed me that I need to pay for this pet insurance and I would get back most of the money returned when I received her. I was questioning why but I thought if I got most of my money back that it would be worth it. She informing that I was putting her in stressful situation and she was pregnant. It was not good for her baby. I had told her that I have work if the medical field for over 30 years. Life is stressful. Then the shipping company and Beverly informed me that the puppy got parvo from being at the shipping center. They wanted me to pay more money and told no because puppies die from parvo. If you the medication now to prevent it, it was worthless. Both of them kept trying but I had refused. I am out 2000 from the shipping company and 500 from Beverly & Ray. I had already set her vet appointment and all of her supplies that I will probably donate. She has also deleted her ******** and messenger accounts.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.