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ComplaintsforBrinhum Construction LLC
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Complaint Details
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Initial Complaint
01/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired this contractor to rebuild my deck. Gave 50% of the project cost for deposit. ($8,119) Contractor came out and demoed the decking and added a small addition to the framework. Contractor never returned but kept in contact with me on a weekly basis. Always saying that they were returning but never showed. This went on for over 8 months then contractor made 3 settlement offers and I accepted 1 which was a cash offer with additional money for costs increases. ($8119 plus $5,000) The cycle continued from that point with weekly promises of delivering payment and multiple excuses on how he was obtaining the money to do so. Once a year had past from the date of my deposit, I got 6 estimates and finally hired another contractor to complete the work. Each contractor that gave estimates showed me that the work that Brinhum did was dangerous and insufficient. The three footing that were put in were only 13 deep. All of their work was demolished. Non of the materials used were usable. During the year the owner of Brinhum said that he was separating from one of his partners and in fact the settlement offer to me was made by his new company name, *****************. During the year that I was working with this contractor to complete the project I was inconvenienced almost on a weekly basis and as I do a lot of entertaining many events were affected or canceled. Not a big deal but it added stress to my life. I have 20 decking boards that Brinhum delivered to the site. They were not usable as they did not match the batch color that was used on the deck. They are welcome to take them back. The last offer of reconciliation was made to me on December 28, 2022. He once again did not come through and has not made contact with me since.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.