![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforWilliam Harris
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/15/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
****** ******** Realtor ****** ** ***** introduced me to Contractor William Harris. She placed my house on lockbox and recorded William stating what he would do in the property. On Oct. 5 I signed a contract for a bathroom renovation for $4500. William striped the walls to the studs and removed part of the floor. Flooring and bathroom tile was included in the job. He would finish the bathroom in two weeks. William stated the joists needs to be removed and he would do the job for $1500. He needed to remove the kitchen ceiling but would replace it. I paid the additional money and gave him $300 to buy a tub. He never replaced the joists or purchased the tub. I sent letters, called and left text messages on November 5, 2021. I asked for a refund. On November 10, 2021 he agreed to finish the job instead of issuing a refund. He never returned or called so I sent another letter November 12,2021. There was no response.Customer response
12/07/2021
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by William Harris regarding complaint ID ********.
Regards,
******* *******
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.