ComplaintsforDuafe Holistic Hair Care
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/01/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I made an appointment at Duafe Hair Salon for a wash & Blow-dry and trim. The process is that you pay half of your bill before your appointment and the other half when you come for your appointment and get your services done. My services came to $85.00 and I was requested to pay $42.50. I received a message 2 days after that sharing that the stylist could not make the appointment because she is experiencing a family emergency and could they move the appointment until 12 Jan 2022? I shared that would not work because that was my bday and I wanted my hair done for my bday and had plans. The Duafe only refunded half of my deposit? I called and left messages and emailed with no response, still to this day.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
3129 N 22nd St
Philadelphia, PA 19132-1550
Business hours
Today,9:00 AM - 6:00 PM
MMonday | Closed |
---|---|
TTuesday | 9:00 AM - 7:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | 9:00 AM - 6:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.