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ComplaintsforSpence & Son's Landscaping - Clean-outs
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Complaint Details
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Initial Complaint
11/22/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On November 1, 2021 Spence & Sons were hired by my neighbor, ***************************, to remove a tree from ******************** which had become hazardous to my property at **** and ********************. Spence & Sons************* asked if Spence & Sons could use my yard (****) as an access/thruway point to do the work. I agreed as long as my yard was cleaned and all items put back as they were found. Spence & Sons told me they would return on November 2, 2021 to remove all the branches, leaves and bags that were not taken out on November 1, 2021. There were also phone, cable and **** (electrical) wires that they needed to reattach. As of this date, November 19,2021 I have not been able to get Spence & Sons to return to my residence. I have taken photos and video of the unprofessionally negligent way my yard was left. I am now left to my own way to put things right.Business response
01/18/2022
Hello my name is Damion S***** of the Spence n sons landscaping just wanna say was willing to finish job but customer back an didn’t wanna pay also told me *** ****** I would fix it she never been a customer off mines an mr Dave got us permission to us a lot to do is job but now don’t wanna pay to get it done however pls take in consideration we a r willing to make it right but she won’t talk to me r response to my text message thanks pls help don’t wanna get my business sladder
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.