ComplaintsforCapelli and Trucco
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Complaint Details
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Initial Complaint
12/10/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I contracted with Capelli Trucco in January for their bridal services for an event on October 8, 2021. They charged my ********** as a deposit. I cancelled the service in writing via email on June 18. 2021. They sent me an email on August 25, 2021 writing that I hope I enjoyed my appointment. I wrote to them and said I cancelled my appointment with you two months ago. On August 25, they sent me an email stating they would returning my deposit. I have sent them two additional emails (10/19 and 10/27). They still have not credited my account. I would like my deposit returned.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.