ComplaintsforAliya Trans LLC
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Complaint Details
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Initial Complaint
07/17/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Sometime in June, and through a broker, I booked an auto transport for a car my brother was gifting me. On June 13, the car was picked up by one *****, who is a driver for Aliya Transport. The car was delivered to me on the 16th. On both occasion, ***** took pictures of the car's condition. After sending the complete payment, I noticed that the rear spoiler was missing. As payment have already been made, the driver said that he will bring a replacement spoiler the following week as he has another delivery somewhere in Seattle. Many text messages and calls were exchanged as the driver reassured me that they will replace the missing part. It has been a month and I have not heard anything from the transport company and the driver.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.