ComplaintsforMorrison Kitchen & Bath Inc
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Complaint Details
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Initial Complaint
10/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired Morrison Kitchens to provide cabinetry for our kitchen, dry bar, and 3 bathrooms in a home renovation. It has been over 1 year since we started and they have missed every single deadline, substituted inferior product without our consent, refused to provide proof of ordering our project or an status/inventory, and repeatedly made material errors in installation. Hands down the worst vendor I have ever worked with and the worst experience our home designer has ever had in 25+ years in the industry. 1 year after ordering and 7 months after the initial due date, we still have no doors on our bathroom cabinets, significant repairs that need to be made, and are hiring a second firm to redo their sub-par / late work.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.