ComplaintsforHome Restylers LLC
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Complaint Details
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Initial Complaint
02/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had a walk-in shower installed in June 2020. The shower door was installed with opening to rear of shower, which I specifically said I wanted at front. Also my shutoff valves to water lines to shower were broken. The owner came out personally in October 2021 and looked at problem issues. I asked for a resolution, which was promised to me but every time I called I was promised someone was being sent out to take care of it, which never happened. I gave up calling in August 2021. My text messages were also blocked. Now I notice that I am getting rust stains from my grabbar and I have replaced bottom molding already. There is also a couple of personal preferences that I had requested and were promised, but they are not a big deal to me. I feel I have no recourse in this matter, so I decided to try the BBB. Communication with this company is impossible. I think that since I have to pay to have my shut offs repaired and shower door improperly installed, grabbar rusting and molding replaced that I deserve at least a partial refund of the cost of the shower install. Thank you.
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Contact Information
1841 Babcock Blvd
Bldg 4
Pittsburgh, PA 15209-1370
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 2:00 AM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.