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Find a Location

Pinnacle Treatment Center Inc has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pinnacle Treatment Center Inc

      3121 Smallman St Pittsburgh, PA 15201

    • Pinnacle Treatment Center Inc

      11127 Perry Hwy Meadville, PA 16335-6557

    • Pinnacle Treatment Center Inc

      1425 Scalp Ave Ste 175 Johnstown, PA 15904-3324

    • Pinnacle Treatment Center Inc

      400 Woodlawn Road Aliquippa, PA 15001

    • Pinnacle Treatment Center Inc

      15 Arentzen Blvd North Charleroi, PA 15022-1060

    Business ProfileforPinnacle Treatment Center Inc

    Drug Addiction Treatment
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Pinnacle Treatment Center Inc has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pinnacle Treatment Center Inc

        3121 Smallman St Pittsburgh, PA 15201

      • Pinnacle Treatment Center Inc

        11127 Perry Hwy Meadville, PA 16335-6557

      • Pinnacle Treatment Center Inc

        1425 Scalp Ave Ste 175 Johnstown, PA 15904-3324

      • Pinnacle Treatment Center Inc

        400 Woodlawn Road Aliquippa, PA 15001

      • Pinnacle Treatment Center Inc

        15 Arentzen Blvd North Charleroi, PA 15022-1060

      Location of This Business
      3121 Smallman St, Pittsburgh, PA 15201
      BBB File Opened:
      9/3/2019
      Years in Business:
      18
      Business Started:
      1/1/2006
      Additional Contact Information

      Fax Numbers

      • (412) 281-5304
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/30/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I have been giving clean urine test at my methadone clinic. I got approved for my take homes got them for about 2 weeks got 3 piss test within a month and they tried to say the one I took on 5-1 they tried to claim that it came back dirty for fetenol so I had to pay $30.00 for them to send it out to a actual lab which they already charging my insurance telling them that and they are testing them at the clinic so i paid the money for retest it came back clean. They are still not doing there jobs and letting me have my take homes because I got upset that they still are not doing their jobs there. They want to play with ppls sobriety they are suppose to be helping and they are lying to our insurance for more money on these test! I'm not the only one that is being accused of being dirty. All the nurses do is sit on there personal phones while we are literally dosing. That place is dirty they want you to pee in a dirty bathroom also! They need looked into. They are such a scam and playing with people's recovery that's actually is doing what they are supose to be doing! Thanks you

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tyler K

      2 stars

      06/24/2022

      Initially, the outpatient services were fine, however the decision making process regarding my treatment and what I believe to be the best course of action for my treatment was quickly disregarded and swept under the rug. I started out with their standard services, in as it's a methadone clinic. I also had mentioned off the bat that I wanted to be on buprenorphine. Well it was put off and put off, my concerns were disregarded and I was told my concerns were in my head. I finally put my foot down and the team found it medically appropriate to have me go to another Pinnacle location in Colombus, OH. Now this whole situation was another nightmare in it's own! I went with the doctors orders being that of, have patient gradually weaned off of methadone and then induced on buprenorphine. As that was the whole point of me going to this detox. When talking to them on the phone, they were great! They told me that they could help, and they checked on me every day until I got there. Upon arrival, right away when meeting the nurse, she tells me that they cannot wean me off the methadone and that it is a 28 day program, and not the 14 days like my doctor at home clinic told me id be doing. So I was lied to and promised something that was never fulfilled, and no intention of either. 9 days in, I chose to go home. I stopped going to my home clinic and started to detox myself from home. When I did this, I had counselors texting my phone, trying to get me to come back. I told them I would if I could do buprenorphine, and not have to go daily like a methadone patient. I was told yes to both and of course, lied to again.. I had not allowed to have any take homes and I have been at target for petty rules and ridiculed because of patients that sometimes ride with me, we were both at target of "random" drug screens just the next day of showing up together and treated differently than the rest of the patients there. I had been told that I have to stand in the nurses window blocking line


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