ComplaintsforFloor Designs Unlimited LLC
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Complaint Details
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Initial Complaint
03/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We had a rubber stair treads installed for our client. The treads had to be repaired a week after install, they were coming up. They are coming up now and the company is not being responsive to the repair. They have said they would show up twice and have not, they also have not provided any notice of cancellation. I have proof of purchase, proof of continued issue, and proof of exchange on this matter.Business response
03/29/2023
There must have been miscommunication because as of Monday 3/27/23, prior to the BBB complaint, we scheduled a repair date for Thursday, 3/30/23 between 9:00-10:00 am. We did not schedule other appointments that were cancelled. When we finish with repair on Thursday 3/30/23, we will send photo showing completion.
Thanks,
Jason P***
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Contact Information
3330 Library Rd
Pittsburgh, PA 15234-2633
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2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.