ComplaintsforAmerican Window Industries Inc
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Complaint Details
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Initial Complaint
10/17/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
Continue to receive unsolicited phone calls from American Window after repeatedly telling them, I am no longer interested in their services.Business response
11/01/2022
American Window Industries, Inc.
Premiere Kitchen & Bath, Inc.
106 Rockwood Avenue
Pittsburgh, PA 15221
****** ************
November 1, 2022BBB of Western Pennsylvania
Thank you for your letter dated October 28, 2022 relative to the complaint files against American
Window Industries (AWI) ** ****** *************** ** ********. Per your request, I am writing to
submit our response to this consumer’s complaint.
American Window Industries/Premiere Kitchen & Bath has been accredited with the BBB for 23 years
with an A+ rating. We respond to customer complaints on a timely basis.
****** **************r had expressed interest in our company at a Pet Show in December 2021
where she provided her contact information. We have contacted her since that time but our system was
not noted that she no longer was interested in our services. We have now updated her information and
she will no longer be called.
Thank you for the opportunity to respond to ****** **************r’s complaint filed with the BBB of
Western Pennsylvania. American Window values the service the BBB provides both Pennsylvania
consumers and businesses. We continue to welcome consumers who feel it necessary to address
concerns with the quality of our service through the forum the BBB provides. As always, we are
committed to providing consumers with only the highest quality service. Your organization allows us to
publicly demonstrate this commitment.
If you have any further questions about this matter, please feel free to contact the office at the number
listed above.
Regards,
American Window Industries/Premiere Kitchen & Bath
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Contact Information
106 Rockwood Ave
Pittsburgh, PA 15221-5222
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.