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Find a Location

Fine Wine & Good Spirits Premium Collection has 1 locations, listed below.

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    Business ProfileforFine Wine & Good Spirits Premium Collection

    Liquor Store

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    339 Fifth Ave, Pittsburgh, PA 15222
    BBB File Opened:
    5/5/2023

    Customer Complaints

    1 Customer Complaints

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    Most Recent Customer Complaint

    05/05/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    I’ve been to this location a few time & for some reason the cashiers at the front have been giving a ruff time antagonizing me harassing me staring at me acting as if they can’t understand what I’m saying in my opinion I think it because of guy who used to work at the rite aid location downtown and me and him had words back in 2019 we haven’t had any issues since he’s been at the wine & spirits downtown but the other employees have been giving me a ruff time when I arrived on 5/5/23 soon as i walked in the location an employee with the name tag Angie H quoted he’s back I gave no response I was with one other person and when we approached the counter she said something under her breath which I couldn’t make out when I asked what she said she replied with a loud tone & nasty attitude screaming next in line as I approached the counter 3 cashier where just staring at me with mean mugs on there face and it’s been like that ever since I’ve been shopping at that location I gave no response when i steeped to the counter she stated that we both have to provide proof of Identification before MY purchase which has never happened and when they do ask for I’d which they rarely do it’s after I ask for the merchandise We complied anyways as I was telling her what I wanted I was still being stared down as if there was an issue so I finally asked stating what’s the issue ever time I come in here I get a ruff time y’all are antagonizing & harassing me every time I come In this location the 3 women all began to start yelling I couldn’t make out what each was saying at the same time it was loud and disrespectful cussing and making smart remarks the lady finally said did I want the stuff or not and I stated did she want to sell it cause I can happily go to another location she said she would continue the purchase as I’m goin in my Walter for the money 2 of the cashier are still yelling talking disrespectful I placed a 5 dollar bill on the counter and it slipped off to the floor this is all on camera she proceeded to pick it up and made seem like I threw at her or something and told me she wasn’t serving me anymore I said cool y’all aren’t the only wine & spirits in America as I’m leaving I’m still be disrespected cussed at and antagonized and security guard approached and said leave gave him no response as he claiming to escort me out there still taking I dropped the f bomb to them then the security guard for allied security start talking disrespectful I told he can come out side like a man he the stated to act as if he was rescuing for something then went back in the building

    Customer Reviews

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    Local BBB

    Better Business Bureau of Western Pennsylvania

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