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Complaint Details
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Initial Complaint
10/25/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Painting was done at my home outside in addition to power washing and cleaned gutters and painted front door on Sept 13th. Before the manager left I asked for a receipt and told the owner would drop by to give me receipt. That did not happen. By text I had asked wife to send a paper receipt. Several weeks went by and contacted her again and she claimed she had sent it. Said she would send again but again I never received it. Three times I had asked for a receipt and never received it. The total amount for Mike's work was $1765.00.Business response
10/26/2021
We are sorry that you never received the receipt in the mail. When you reached out to our office informing us that it was never received, we offered to email it to you but you declined.
Our foreman misinformed you that I would be out that day to drop off a receipt as I was nowhere in the area.
I will mail out another receipt today. Perhaps it wasn't received because I wrote "Pittsburgh" instead of "Penn Hills" but I have corrected that. I will also send a copy via email since I now have it. We appreciate your business as you have been a long time customer.
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Contact Information
4981 McKnight Road
Unit 101054
Pittsburgh, PA 15237-7707
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.