ComplaintsforEntre

• Initial Complaint

  03/06/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Unanswered

  More info

  I paid $39 for the course on 3/6/24 and was informed immediately that I would have to pay a much higher rate to actually get the main course material and not just the intro video.

• Initial Complaint

  05/04/2023

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Unanswered

  More info

  i took the $49 introductory class with Jeff Lerner. Then someone named Ron called me to urge me to continue with the next phase of classes. I really didn't have the money, but i wanted affiliate marketing and had been researching the field. Ron told me that i shouldn't do affiliate marketing because i should do agency training so i could make money faster. i told him i really wasn't comfortable selling. he insisted that was the best course for me and told me he was my advisor. (that seems to be what they call each sales agent). i told him i didn't have the money and was on a fixed income. he said i could get a "scholarship" and that if i changed my mind, i could get a full refund in 72 hours. then he also told me that anyone taking the class who didn't see that they could make a business of it could get double their money back within 90 days. he also said if i wanted to change to affiliate later, i could. so i asked later to be changed to affiliate marketing. the answer was "sure- we'll put in for them to change that for you." it never happened. i got sick for about a week, came out of the hospital, and still no affiliate marketing. to this date, i have not been switched to it. i asked for a refund, and they told me the 15 days had passed and i couldn't get a refund. What 15 days? i hadn't heard of that one. now i have been told by doctors that i may have 3 to 5 years to live uless i can get help in Houston. this course and its disappointments will have to take a back seat. i still want my money back- i need it more now than before. so i feel i was totally misled. btw, in the videos, it says you can get your money back if not satisfied- but 15 days is never mentioned. 72 hours is not long enough to decide if a course is right considering every part is locked until you go through beginning classes. there is no way to evaluate something sight unseen. the course itself i found very disappointing- but more so because i was pushed into agency.

• Initial Complaint

  03/04/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  Entre failed to support me and will not provide a refund per the contract agreement. I have clear proof they failed to meet the contract agreement. I'm requesting a full refund. I have proof of all this with hundreds of emails, test & phone calls. not once did they help. I tryed to upload Doc's and your system will not allow it. Icanemai Thank you Kelly, I just called you back a little while ago. There is no way moving forward as I had to move on after almost 10 months of not getting any help whatsoever from Ertre. Again, as this was a breach of contract, and I had a signed agreement/contract with Entre that if I was not making money with-in 6 months and that Entre’s support staff and Coaching Reps could not make this work for me, I would get double my money back. This was in the contract. As Entre clearly failed to meet this requirement after not just the 6 month mark but even after 10 months of me asking for help and not getting it, I tried even other ways of getting help and ask for you to connect with me in many ways and not once did Entre tried any or even when I set up zoom meeting etc. Entre would not respond or even try to connect. Entre failed. I have the emails, text msgs etc proving these facts. I tried hundreds of times to resolve this and give Entre the chance to fix this and provide me the help I was guaranteed in the contract and Entre never did until after 10 months and after I ask for a refund that you took interest So why will Entre not honor its agreement we signed and entered into? As a Disabled veteran and a protected veteran under VEVRAA and taking vantage of me in this way is a volitation of the law. If you are not going to settle this per the contract agreement, I will be forced to file with the office of federal contract compliance programs (OFCCP). Please let me know. I don’t want to go this route. I just want to honor the contract. I will go as far as not paying me 2x but just want I gave you in full.

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