Business ProfileforMcGann & Chester LLC

This was the most unprofessional place I seriously had ever dealt with. Our car was towed there after an accident. The young black girl that worked in the office was extremely unprofessional and acted disgusted and annoyed while waiting on us. Then an older white man in the cart said that only one of us can go see the car. I responded I have things that I need to get, can I go after he comes back? He looked at my husband and said very rudely, I cant understand what she doesnt get? This is the second one today. I turned around and said, I dont need to take this rude behavior from you or your office girl. We have been through enough and all you all have been was rude to us for no reason. I walked into the office I was speaking to the other woman working there and said, I dont need to take this rude behavior.. and before I said anything else, the young black girl screamed I am on the phone so you wait your turn!!! Yes screamed this! I said I wasnt talking to you I was talking to the other woman sitting there. She screamed you will wait your turn and speak to me! She said shed call security and even the cops if I dont wait my turn. Seriously, call security or the cops if I dont wait my turn? I walked out. I think these people hate their jobs so much that they take it out on the customers. Im in shock! My husband said that he told the guy you had no right speaking to my wife in that manner, we went through a lot of stress with this accident. He said Well Im sorry but between this place and the work, it gets to me. Thats why Im reporting this. One should not have to take this abuse. Literally the screaming from the black girl and the smart remarks from the older white man, is uncalled for. It was the unprofessionalism, screaming, and sarcasm from both the young black girl working in the office and the older white man in the cart that was so inappropriate. ! Please be aware of this so called towing business.