Business ProfileforPitt Ohio Express LLC

for many years we used a trucking company (teal's) to deliver our freight from Canada to Binghamton ny, about a 5 hour trip. Teals was bought out by Pitt-Ohio a couple of years ago. Pitt told us that our current discount with teals would be honored and that they valued our business. We had no problem with our bills until our last invoice where they charged us 4 times our normal rate. upon calling to find out what was going on, they proceeded to tell us that they would no longer be giving us our current rate and they no longer wanted our business unless we shipped 20 times a month. ( that's everyday ) we told them we are a small business and that was impossible for us. I said that I understood if they wanted more freight but we couldn't do that and I understood if they wanted to raise our rates moving forward but NO ONE ever called or emailed us to tell us of an impending rate hike. they went from roughly $600 to $2400 on a shipment with no warning. That is a 400% increase. when I called to ask why no one contacted us to let us know in advance so that we could make other arrangements they said that they didn't have to notify us but that they would work with us on the bill. We just got the updated bill. It went from a 400% increase to a 300% increase. This is not right! How can a company that was charging us a certain rate for 2 years turn around and charge us 300% more with no notice. can this really be legal. If they want to charge more or not do business with us I understand and that is their prerogative but they should be required to give someone advance notice of a rate increase or Change. We are not a large company, we are a small family owned business trying to survive. This one hurts, it is really putting us in a bind. But I'm sure know one cares when another family business goes under again. I'm just frustrated that after 30 years these large companies can just walk on the little guys and there is know where to turn to dispute what they are doing.