ComplaintsforAuto Gallery, The
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Complaint Details
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Initial Complaint
05/02/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Back on September 13th 2021 I had got an tow from the company. My tie rod had went out on my car & my battery was dead also so my front diver side wheel was stuck a certain way. The tow truck driver asked me if he could drag my car onto a flatbed . I’m not to familiar with cars or even towing because this is my first car . So the driver pulls my car up onto the flatbed as he continues to pull my driver side wheel is turning in more & more . At first I thought It was fine then it got worse , so the driver finally got my car onto the truck. I also have witnesses to this situation the driver didn’t tow my car far it was no more than two miles. They charged me 187$ . As I proceeded to get my car fixed the mechanic who fixed my car told me that the driver ripped my tie rod out of my rack & pinion causing severe damage to my rack & pinion . This is just the tip of the iceberg so many things went wrong with my car after this . So after a few months had pass my car sat for even longer because i lost my job after I couldn’t commute back & forth & didn’t have the money. I called several times maybe 6-7 times they gave me the run around every time. No one contacted me back or anything .
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.