Business ProfileforFellini Auto Sales & Service, LLC

April 1,2024 I went into Fellini auto sale& services llc. Joe told me I would need $5300 down to make the deal work for the BMW. I told them I would think about and come back the next day. I was unable to make it there but I received a call after 5 asking if I was coming in and I told him something came up and I should be there tomorrow. April 3rd came around i told them I didn’t want the BMW, so I test drove the 2015 Lincoln mkz hybrid and wanted to purchase it. Serge was supposedly doing financing that day. While I was in the shop I got a text from joe off a personal number asking why I wanted to switch vehicle and that he will structure my deal for the Lincoln. After sitting there for a while serge told me I needed to put down $4,000 to make the deal work with Capitol one. He told me this would be a 60 month term at $258/mth with a warranty of 2years. I said okay we can move forward with this deal. I completed all the necessary paperwork and asked them to give me a copy of each form. Around 3pm Serge put the documents in a folder for me and said I was good to go. I told him I would be back to get my car in about an hour because I need to drive my other car home. Serge called me 3 times within that time frame asking when I was coming back and errors he made. I came back handled everything and drove off in my car. 4/4 I get an email from joe congratulating me on car purchase. 4/11 got a call from joe from random number saying that I was $500 short on my down payment. I called the shop stating I gave full amount and don’t owe anything. 4/12 I get a text from someone named Arnes saying a bank calling him . 4/16 text from Joe asking if I’m okay. 4/17 message from arnes saying there was an issue with funding. 4-19 someone named Arnes says there’s was an issue & the loan was not approved. 4-26 car was taken. Capitol one told me I don’t have a loan with them and that they sent paperwork back on 4/05. They said fellini’s wrote $1,000 more then car value& wasn’t approved