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Find a Location

WebDesign Matter has 1 locations, listed below.

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    Business ProfileforWebDesign Matter

    Web Design

    Current Alerts For This Business

    Alert:

    BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. As of August 11, 2023 BBB has not received a response from this business and/or has not been able to verify information received from this business..

    Before you place an online order make sure to review the company’s website, see if there is any negative information about the company, or check to see if BBB has any complaints reported. Also, check the website for contact information such as phone numbers, emails, and mailing addresses. Consumers want to make sure the company can be easily contacted if any issues may arise.

    Consumers with outstanding concerns are still encouraged to file a complaint for BBB records and for more information, please visit https://www.bbb.org/article/tips/14040-bbb-tip-smart-shopping-online. If you suspect fraud, go to the FBI’s Internet Crime Complaint Center to file a complaint.


    Alert:
    On August 11, 2023 BBB verified that this business is not registered with the Pennsylvania Department of State as is required by PA law.  

    Additional business information

    Advertising Review:

    On June 16, 2023, BBB of Western Pennsylvania requested that WebDesign Matter substantiate, modify or discontinue multiple advertising claims on their company website. Below are the outstanding challenges which can be found at  https://webdesignmatter.com/ and each challenge below is referenced by its corresponding BBB Code of Advertising principle.

    Challenge #1 Refer to the BBB Code of Advertising Principle # 1 - Basic Principles of the Code

    1a.  Award Winning Web Design 

    1b.  "Our custom logo design services in New Jersey"

    1c.   Fast Company 50; 50 most innovative companies

    1d.  2011 Onmobile 100 top private companies

    1e.  Always On Global  top 250 

    1f.  We found that many of the  designs you are claiming to have created can be found on other websites.  Please confirm if the designs on your website were created by you.  

    1. Basic Principles of the Code

    1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.

    1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.

    1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.

    1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.

    Challenge #2:  Refer to the Code of Advertising Principle #9 - Sales

    2a.  70% discount

    9.  Sales

    9.2 Time limit sales must be observed.

    9.2.1 For example, products or services offered in a “one-day sale,” “three-day sale” or “this week only sale” should, as a general rule, be taken off “sale” and revert to the regular price immediately following expiration of the stated time.

     

    As of August 11, 2023, the business did not respond to BBB’s request for revision, clarification or modification in its advertising. 

     


     
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    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    433 Walnut Ct, Pittsburgh, PA 15237-5502
    BBB File Opened:
    5/23/2023

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

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    Local BBB

    Better Business Bureau of Western Pennsylvania

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