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ComplaintsforSmith & Miller Roofing, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Incomplete job. Wrong gutter downspout was replaced. No gutter guards as per conversations with initial consultant. Accent siding was not completed as discussed with the initial consultant. Will need to be redone to match roofline. Water leaks inside siding onto the front porch and needs to be corrected. These issues were voiced last year in Sept 2022 when job was completed. The original consultant agreed on the phone that the roofline was not correct and needed to be fixed. No responses in 2022, figured was due to winter months. Recieved bill for final payment in april 2023 and had a few back and forth calls with 2 different reps. Multiple scheduled appointments missed by new consultant, nothing heard sense April 2023.
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Contact Information
Business hours
Today,7:30 AM - 4:30 PM
MMonday | 7:30 AM - 4:30 PM |
---|---|
TTuesday | 7:30 AM - 4:30 PM |
WWednesday | 7:30 AM - 4:30 PM |
ThThursday | 7:30 AM - 4:30 PM |
FFriday | 7:30 AM - 4:30 PM |
SaSaturday | 9:00 AM - 1:00 PM |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.