5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Ron S
1 star06/20/2024
Ok, I'm going to post this so ALL of my friends on ******** can avoid this place. I INSTACARKEY, *****************************************. Do NOT go there. I went there to purposely get a key fob programed, during this he said that I needed two sensors and he would also have to pull the radio out so he can program the fob. $265.00 and two days later the sensors are in but the key fob doesn't do anything. $80.00 of that $265.00 was supposed to go for the key fob. He blasts me saying "NO The $265.00 was for the sensors and labor".So please avoid this ***** at all costs. In addition he never gave me a receipt for the work and every time I try to reach him he ignores me. Never again. Zero stars and thumbs down for this place.Review from Ang H
1 star12/07/2023
Told mec1 or 2 days for a new car key, took 11 days. Charged me $50 more they price quoted.Review from Reynaldo A
1 star11/04/2023
Have tried to contact them daily for the past 3 weeks and have only gotten thru once. I was told that they would look into my request and I would get a call back within minutes but never didReview from Melissa W
1 star05/27/2023
I sent in a key fob to get cut and programmed the last week of march there was no mention of sending in a part from my car. I called the next week to see if they received it no call back checked with usps they got it called again Friday no call back sent email to company address no response finally posted a bad review on google the district manager called me I called back he gave me the runaround I told him multiple times I just wanted the key fob back he kept saying he wanted to make it right I kept saying just send back my key fob finally I just hung up and I just filled a complaint with the pa state attorney general office I know they didn’t charge anything but I still want my fob back I never bought it from themReview from Alan M
1 star05/02/2023
Mailed parts to them to have a new key made in mid February. They claim 1-2 day turn around. It is now May and I can't even get a response from these people. No key. Will not answer the phone. Will not return voicemails. Will not respond to their Facebook page. Only positive is they haven't charged me yet.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.