ComplaintsforCiocca Ford of Quakertown, Inc.
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Complaint Details
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Initial Complaint
07/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This dealership sold me a car and now I am having a lot of problems with it. They were only fix what’s wrong if I pay them I took the car in for service a few years ago and after three weeks, I called the dealership and they told me the detail guy crashed the car into the door jam whatever that meant so here we are the car always sits in my driveway because it’s a second car. Every warning light is on the front wheel makes a clunk noise. All of the paint is bubbling around the hood edge. After numerous calls emails they still will not do anything for me. I think it’s very unfair that they treat a customer the way they are treating me. I spent $750 for 6 1/2 years and this is what I get. Please do something this car and this experience has made me very depressed to where I don’t even wanna live anymore that’s how much this car has aggravated me this dealership is shady they lie to you and they refuse to do anything for me unless I pay an astronomical amount of $190 just to look at each issue I would really like the car replaced. Please help me I don’t own anything except for this car and this is what I get. I can’t even drive it because the power steering doesn’t work. It’s one issue after another. The car only has 38,000 miles on it I want the car replaced or I want it fixed for free I did my part by spending over $50,000 and this is how I’m treated?
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.