ComplaintsforTammac Holdings Corporation

• Initial Complaint

  04/25/2023

  Complaint Type:

  Order Issues

  Status:

  Unanswered

  More info

  I had a loan originally with Tammac for my residence and refinanced a year later, again with tammac due to personal issues. I had the loan paid off after the refinance process in October 2022 and was sent the title in November 2022. The title sent to me was incorrect and I have been in contact with multiple employees over these past months to resolve the issue. Unfortunately despite repeated phone calls and emails I am still left with the incorrect title. I would like to resolve the issue and move on from this situation. Any help would be appreciated and I thank you for your time.

• Initial Complaint

  01/17/2023

  Complaint Type:

  Order Issues

  Status:

  Resolved

  More info

  I have been trying to cancel my insurance policy all day today I've left voicemails when the transfer me to no-one but a voice mail I have left 4 then I got 1 person she transferred me to the insurance company & they transferred me back because I have to cancel through tarmac they will not return my calls I can't get a person on the phone. Please tell me what to do tarmac holding Corporation ************ ****************** ** *****

  Business response

  01/23/2023

  Tammac is aware of the situation. and can only offer our sincerest apologies.  A new telephone service which governs the manner in which calls are directed has resulted in a less than satisfactory result.  Tammac is addressing the situation, and someone will be contacting ******************** today if they have not already done so.

  Customer response

  01/23/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  *******************************
  

• Initial Complaint

  11/15/2022

  Complaint Type:

  Order Issues

  Status:

  Resolved

  More info

  My my mother, *************************, purchased a repossessed trailer from Tammac Holdings Corporation in 2015. She is trying to transfer the title into another family members name. We have been informed that the title was ever transferred into her name. We have been trying to work with Tammac Holdings Corporation to have this done. We have sent them copies of papers my mother was provided and they refuse to assist. Have even reached out to Senator *************** office for assistance. Tammac Holdings Corporation has stopped corresponding all together with us. This has been going on since October 7th. We are trying to settle this without getting an attorney involved. My mother is 84 years old and needs help to get this resolved. Property address involved : ************ ************************Trailer Park Dallas PA ************.

  Business response

  11/21/2022

  Tammac Holdings Corporation sincerely apologizes for any inconvenience to the purchaser.  The company has experienced some turn over this year in the department responsible for her inquiries and will obtain a title in the name of ************************* at its own expense.  I reached out to **************** by email in order to determine whether ************** obtained an original title at purchase or only a copy.  If there was no original, Tammac will need to order a duplicate title.  Once received Tammac can transfer the title to ***************

  Customer response

  11/23/2022

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  ***********************
  

• Initial Complaint

  05/22/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  in 2008 i filed bankruptcy and my lawyer at time advised me not to talk or pay mortgage to Tammac . Now 14 years later Tammac wants me to pay $56,000 or be evicted. Spoke with Jason M**** at Tammac and he advised that they would settle for $25,000 so I started a loan process for the $25,000 now Tammac wont provide me with documents to finish loan at another company so i can get title . I have emailed ,called Jason M**** and Jill M**** and many times and no return calls or emails to me . I have also got the PA State Attorney Generals office invovled .

  Business response

  05/23/2022

  Tammac has received *** ********s complaint from numerous channels.  The company is willing to accept *** ********s short - sale offer of $25,000 if he is able to pay the $25,000 in 60 days.  During the 60 day period Tammac will accept monthly payments of $450.  

  Customer response

  05/23/2022

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
  
   Complaint: ********
  
  I am rejecting this response because:
  

  I read the complaint response from Tammac about settling for $25000 but for a month I have requested the following to get another mortgage and no response
  1 copy of original purchase
  2 copy title front and back
  3 letter stating $25,000 will settle account and get lien removed and title sent to me
  
  Regards,
  
  ******* *******

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩