Business ProfileforGoodwill Outlet Center

Wow, talk about corp greed and sneaky business practices. Gone are the days of finding deals on Goodwill. First let’s start with ShopGoodwill. I have bought plenty of items from the site. You can’t help but question their auction and business practices. But my biggest complaint is the outrageous shipping prices. I’ve started documenting the size box that is unnecessarily huge which takes pricing to a different tier and it’s filled with paper stuffing or the messy peanut filling. It reminds me when you use to look for a prize in a cereal box. The actual item I bought was out of portioned compared to the box. And they only use FED Ex on Ground Home Delivery which I believe is a 2 day service. I don’t have any other option other than that or if your lucky you can pick up from that store. None of the stores are close to me. The closest one is about an hour and a half drive on a good day. Why does Fed ex have a monopoly on their shipping and not USPS regular mail. And why do they insist on the Ground Home Delivery? Sounds like there is a conflict of interest somewhere behind close doors. Does Goodwill really fit the Non Profit criterias? Their inventory is FREE, many of their workers are people doing community service , have some kind of disability or recently have been released from jail. Not only can you pay time just the minimum wage but those are special groups the businesses would get a substantial tax credit, as if having a non- profit status doesn’t already get you a lot of other perks . I really think they thought no one would bring this up because in their eyes their customer wouldn’t notice these questionable practices nor would anyone listen to them. I welcome you to see what I’m talking about: go to ShopGoodwill.com. Pick any item, then click on it and get an estimate for shipping cost. Take note of the actual weight vs. shipping weight; also the “handling” fee and finally your actual cost just to get this item to you.