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Find a Location

Fraser Advanced Information Systems has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fraser Advanced Information Systems

      320 Penn Ave Reading, PA 19611-1127

    • Fraser Advanced Information Systems

      236 Brodhead Rd Bethlehem, PA 18017-8937

    • Fraser Advanced Information Systems

      251 Saint Asaphs Rd Ste 105W 3 Bala West Bala Cynwyd, PA 19004-3418

    • Fraser Advanced Information Systems

      5521 Carlisle Pike Hampden Township, PA 17050-2419

    • Fraser Advanced Information Systems

      122 Mountain View Rd Reading, PA 19607-9511

    Business ProfileforFraser Advanced Information Systems

    Copier
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business technology dealer offering copiers, printers, managed print services, managed IT services, business communications including telephones, cloud phone systems and VoIP, digital displays and video conferencing

    Business Details

    This is a multi-location business.

    Find a Location

    Fraser Advanced Information Systems has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fraser Advanced Information Systems

        320 Penn Ave Reading, PA 19611-1127

      • Fraser Advanced Information Systems

        236 Brodhead Rd Bethlehem, PA 18017-8937

      • Fraser Advanced Information Systems

        251 Saint Asaphs Rd Ste 105W 3 Bala West Bala Cynwyd, PA 19004-3418

      • Fraser Advanced Information Systems

        5521 Carlisle Pike Hampden Township, PA 17050-2419

      • Fraser Advanced Information Systems

        122 Mountain View Rd Reading, PA 19607-9511

      Location of This Business
      320 Penn Ave, Reading, PA 19611-1127
      BBB File Opened:
      1/1/1976
      Years in Business:
      53
      Business Started:
      8/1/1971
      Business Started Locally:
      1/1/1980
      Business Incorporated:
      10/31/1975
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • William A. Fraser, Inc.
      Business Management
      • Mr. William A. Fraser, President & CEO
      Contact Information

      Principal

      • Mr. William A. Fraser, President & CEO

      Customer Contact

      • Mr. William A. Fraser, President & CEO
      Additional Contact Information

      Fax Numbers

      • (610) 375-4329
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/01/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Resolved
      I purchased a tax practice located at ***************************** in Doylestown, PA. I did not purchase the company, I purchased the client list. They had a lease with Fraser for a ****** ** **** copier. That lease expired on November 30, 2022. Prior to that expiration, we were contacted by ******************************* a senior account Executive with Fraser to replace the existing machine. She made a proposal that I believed was too high for my company. I looked around and found an offer with another vendor that I felt better fit our needs. My intention was not to negotiate with Fraser, I assumed that the price that I had been given was the price. When I informed ****** that I was going to go with another vendor she responded with an email that had a lower price, all kinds of things that she perceived to be a weakness with the vendor, and a note that if I did not go with their contract that I was on the hook for another year with the current lease company. But that if I went with their contract that obligation would disappear. In an email dated 12/2/2022 she indicated that the renewal had gone away. I decided to go with the other vendor, and I have an email from ****** indicating that I only had to make the December payment and the copier would be returned. I made that payment and let her know. I received a subsequent email from her that there is a buyout of about $1,500 that needs to be made yet. that was not mentioned in the email where she indicated that after the December payment we were done. I took ******'s word as an employee of Fraser at face value believing it to be true. I have it in writing. I was mislead, whether intentional or not only ****** and Fraser know. But I feel that Fraser is responsible for the promises made in writing by their employee. I am uploading copies of the email. Please note, that the lease is not under my company, and I did not sign it. I am being threatened when I am not a party to the old lease. I want Fraser to pay the buyout and take the machine.

      Customer Reviews

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