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ComplaintsforWorld Dentures Lab, LLC
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Complaint Details
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Initial Complaint
08/17/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Site states,, " AFTER 3 TRYS AND NEW IMPRESSIONS, will refund $150. November 2020 paid 150$ and received 1st impression kit . Same month I returned impression as well as paying additional $150 , otherwise would not have received finished 1st attempt denture. 1st denture was SO FAR OFF , seemed was fit for little toddler sized mouth. So I emailed and stated I would buy the alginate and gypsum and fitting tray myself and send new impressions. And so I did. I sent 2 new impressions together in that shipment. They didn't like,and sent me a new kit. I then made impression from their kit and returned to them. I have sent 4 impressions. They send me a denture that again no fit. I emailed back stating not a fit and in return received email stating they had an additional denture sitting there with my name so to return the 2nd unfit denture and she mailed the 3rd denture, which tells me they did make denture from my personal impression kit they said was no good, why they and sent the new kit.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.